Voice Route

A voice route is a number pattern and set of online PSTN gateways to use for calls where the calling number matches the pattern. The Voice Routing decisions are made top-down, so the table should be prioritized by using the green arrow buttons or drag and drop to make sure that a proper route is chosen when multiple routes to the same destination exist. Voice Routing Policies are assigned to subscribers, allowing them to reach certain destinations based on the PSTN Usage record that is assigned within the policy.

To create a new Voice Route with a selection of assigned PSTN Usage records and assigned PSTN Gateway (Hosting solution - derived trunk FQDN), click Add New Voice Route to add a new Voice Route in the Voice.